Barbara Morlock, Senior Supervisor
Communications Center
Barbara Morlock started working with the City of New Bern in 1994 as a 911 telecommunicator. In 1999, she became the first Civilian Supervisor in the Communications Section. Before working for the City of New Bern, Barbara worked at Craven Regional Medical Center (now Carolina East) for 10 years as a Communications Supervisor and Communications Officer.
Barbara has been the Division of Criminal Information Terminal Agency Coordinator since 1999. She has been in charge of the RUOK Program since 1999. The RUOK Program has flourished under her leadership and manage-ment of the program. It is something that she is very proud of and in her 17 years, Barbara has met some wonderful people that she will never forget.
Barbara is the mother of two children, Stacey and Caleb, and the grandmother of Brittany. When Barbara is not working, she spends a lot of time baking, decorating cakes and working in her flower beds. |
|
Communications Section Contact Information:
Barbara Morlock - Senior Supervisor, Communications Center (252) 672-4144
Ronnie Compton - 911/GIS Technician
April Bailey - 911/Data Technician
The New Bern Police/911 Communications Section operates under the direct
supervision of a Lieutenant and is comprised of the following personnel:
- 911/GIS Technician
- 911/Data Technician
- Telecommunicators
- Telecommunicator Supervisors
They are responsible for an assortment of duties and programs which
include, but are not limited to:
- G.I.S mapping and analysis
- Assignment of addresses in the City of New Bern
- Maintaining and operating the citywide radio system
- Dispatch of calls for service in the City limits for Police, Fire,
Rescue, and Animal Control
- Routing of E-911 calls for the New Bern Police Department,
Havelock Police Department and the Craven County Sheriff's
Office
Are you OK? (R.U.O.K.)
The RUOK program is a computer system that is setup to call RUOK customers at designated times, of their choosing, every day to check if they are okay.
When the system dials a customer’s number and the customer picks the line up, the system plays a message for them and logs the call answered. If the customer does not answer the call, the system will make a second attempt to call them and if the call is still unanswered it sounds an alert and a police officer is dispatched to the customer’s residence to check on them and ensure that they are okay.
If you are interested in learning more about the program or want to enroll in RUOK, please call Barbara Morlock at (252) 672-4100 or (252) 633-2020.
E-Mail Barbara Morlock
